CUSTOMER CARE
Customer is the most important for us. We are always happy to hear from you and will reply for any enquiry within 48 hours ( only working day) as soon as possible. Please don't hesitate asking any question about our products from Contact page.
PRIVACY & SAFETY
Waca Japan collects some information (Personal Data and Non Personal Data) from its Users.
We don't share your personal data with third parties.
We will hold your personal information for no longer than necessary.
This information may consist of:
Name, address, phone number, delivery address, email address, credit card details and details of the items you've ordered, and online identifies such as cookies and IP addresses.
We may request specific information from you to help us confirm your identity when you contact us and ensure. This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.
Owner and Data Controller
Mami Nishio, Waca Japan
Owner contact email: wacajapan.smile@gmail.com
Why we correct Personal Data
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Keeping your information secure
Our shop is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
PAYMENT METHODS
- Credit / Debit Cards
All direct payment gateways offered by Wix.com and used by our shop adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.